Return Policy

Now returning is not a big deal

If a customer is unhappy with IndusViva products he can return it within 30 days from the date of purchase. Usage should not exceed more than 30% of the total quantity. Customer cannot return to company. He can only return to the distributor from whom he has purchased. After filling a prescribed form distributor can exchange the used product with a fresh product without any cost upon submitting the original invoice. Once a customer returns the product he/she will not be entitled to make any further purchases.

Since only satisfied customers can become IndusViva distributors, he/she cannot claim refund, can only exchange the product from the company. Distributors can cancel the first order against the termination of his distributorship before the cut- off date of the same week. Once a distributor cancel his first order he will not be entitled to have a new distributorship for the next 90 days from the date of cancellation.

Note: This policy does not apply to products that have been intentionally damaged or misused for further details please refer to IndusViva policies and procedures booklet.

Our Location

  • IndusViva HealthSciences Pvt Ltd,
    World Trade Centre - 22nd Floor,
    Brigade Gateway, Malleswaram,
    Bangalore - 560055,
    Karnataka, India
  •   +91 8030232000 – 99
  •   +91 8071232020

About IndusViva International

IVIPL unites caring with natural resource exploration and research to make life better for people around the world. Across India IVPL & IVIPL field force work to explore.

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