Policies & Procedures

  1. Every Business week begins on Saturday and ends on the following Friday. Incentives earned during one business week will be credited into the bank account of the Individual Distributor.
  2. Distributors are strictly prohibited to sell any products at discounted rate and must give them with the duly filled in customer receipt.
  3. Uniform home delivery charge is applicable for all the purchases made and shall be delivered till the last location with courier service. Delivery charge is not applicable, if directly picked up from the factory in Nelamangala, Bengaluru.
  4. Distributors are strictly prohibited from doing any sort of promotion or to make claims of any kind through social media. Distributors may however use IndusViva official page for the above said purpose.
  5. A Direct Seller cannot sell or offers for sale IndusViva Products on e-commerce platform/marketplace.
  6. If a Distributor cancels his first order after the commission statement is generated, minus PV shall be reflected on all concerned beneficiaries. On top of it distributors are liable to settle the accounts with company within 30 days if it didn’t set aside by that time.
  7. Terms & Conditions mentioned in application form should be clearly explained to a new distributor while sponsoring.
  8. No Ids can be created on any Partnership basis or on Name of a firm.
  9. An affidavit must be prepared and submitted in the prescribed format, on a stamp paper of INR 100 or above with duly notarized for PCM. The product cost of PCM shall be transferred directly from the concerned party's bank account to the company.
  10. Activation with PV below the specified volume as mentioned in the compensation plan will bring down the carry forward (if any) to 10,000 GV.
  11. If an ID remain inactive even after 4 weeks from the date of enrolment, can be resigned and can retrieve the PAN. An active distributor who resigns his distributorship can restart only after 3 months. If the ID is inactive for six consecutive months, it will be considered as resigned. In case of an ID remaining inactive for a periodof 2 years subsequent to activation, it will be terminated permanently.
  12. Distributors are strictly prohibited from changing their line of uplines subsequent to activation of their ID.
  13. The default Co-applicant of a person is his/her spouse. However in the case of a Distributor being unmarried/Divorced the default Co-applicant for a female Distributor is their father and mother in the case of a male Distributor.
  14. No husband and wife or their dependents are entitled to hold separate Distributorship. Dual Distributorship will amount to termination of both the Ids.
  15. Every Distributor must submit the scanned copy of his KYC/KYDC, PAN Card, address proof and cancelled cheque before the end of first 4 weeks from the week of his enrolment; failing which he would remain unable to place a subsequent repurchase order.
  16. In case of failure in submitting the scanned copy of his PAN card, TDS of 20% instead of 5% would be deducted from the Distributor.
  17. Distributor have to sent a scanned copy of both the sides of the duly filled in and signed application form to india@indusviva.com, failing which would amount to withhold of incentives.
  18. The distributorship is non-transferable; a Black Diamond ID may be sold as per norms of the Transfer of Property Act, 1882 after obtaining a No objection Certificate from the company. The buyer of the ID can claim the revenue and benefits from the ID. However he can claim the rank on stage/brochures/ marketing collaterals only after achieving the Next Rank Promotion.
  19. Distributors are prohibited from changing their sponsor subsequent to activation of the ID.
  20. Maximum purchase which can be made in a day is restricted to 200 PV. Further purchase can be made on the following day which shall be presumed as the previous order is completely liquidated.
  21. The maximum Rank which can be achieved in one go is Star-250. Subsequent to which every Distributor must remain in each Rank for at least one week period. No jumping of ranks is possible subsequent to achieving Star-250 Rank.
  22. Rewarded products (TRB) will not carry any Point Value and shall not be included in the aggregated income. Sales are subject to audit.
  23. System (Business Development Organization) may only be created after achievingBlack Diamond Rank or above with the consent of IndusViva Healthsciences PVT. Ltd. Only team leader's name or name of the city can be used till then by the Ruby and above ranks. Executive Diamond and above shall use their name only for event promotions in the absence of their uplines during the event. Team wise promotion of promotional materials is strictly prohibited.
  24. 2nd Berth ID can be opened only after achieving Royal Black Diamond Ambassador Rank and 3rd can be opened after the achievement of Imperial Black Diamond Ambassador.
  25. Violations of any of the company norms may attract discontinuation or cancellation of Royalty. Payment of Royalty will be at sole discretion of the company.
  26. Association of the distributor with any other Network Marketing Company or a ponzy scheme or money chain of whatsoever kind or any other valid reason which company feels so, will amount in the termination of distributorship.
  27. Any employee of IndusViva or their relatives are not permitted to enrol as the Distributors of IndusViva.
  28. All Distributors of IndusViva are liable to attend the training on Do's and dont's of Multi-Level marketing by Gulati Institute of Finance and Taxation, and to collect the certificate thereby as a statutory obligation.

Refer www.indusviva.com for the latest update.
Any disputes, Bangalore jurisdiction prevails.